Our Pledge – Memory Lane Memorials dba Grave-flowers.com
To our customers
Welcome to Memory Lane Memorials … the Concierge of grave site flowers. We wish to thank you for visiting our store. We appreciate your patronage. We offer the finest selection of superior quality silk grave site memorials. Forget waiting in long check-out lines. When you shop with us, you don’t have to impose on relatives or friends to deliver the goods. Most important of all, we are the ones who will get your selected flowers placed at your loved one’s site. We make it happen. Additionally, we deliver to other specified locations … your home, business, church, funeral home, etc.
With more than 65 years of business savvy and experience, it was apparent to us that the American mobile society needed a way to remember distant love ones. Our store provides one-stop shopping for quality, price, delivery, service, and convenience. These factors are uppermost and drive us to provide best ever service at Memory Lane Memorials.
At Memory Lane Memorials our policy is simple, superior quality selections, excellent customer service, and at a good price. Internet use has reduced our overhead and created a direct link with you, our customer. We have secure on-line payment options (credit cards, PayPal, check) in order to provide a safe and confident ordering environment. You may be assured, any information gathered by Memory Lane Memorials remains private and will never be sold or shared with anyone.
We are a small, but savvy business, eager to serve using our professional expertise. Our business partnership is located in east Texas. MLM is managed by business professionals with 65 plus years of supply chain experience. It is our fervent desire for MLM to be successful in order to serve you. Who else is going to provide superior quality floral arrangements at an affordable price delivered to your loved one’s grave? MLM is your dependable resource … your Concierge of gravesite flowers … we make it happen for you. We humbly solicit your business. Thank you for our success, which is totally dependent on you, our customers.
Contact information: peter(at)grave-flowers(dot)com or 334.467.4114
Remembering is our business … “We Remember for You!”
Shipping (see also Terms of Service)
We use flat rate shipping, i.e., Classes A, B, and C. Class A @ $14.00 for large size and weightier products, Class B @ $8.50 for smaller products, and Class C @ $30.00 for all fresh flowers. USPS, FedEx and UPS raise their rates including dimensional weight rates from time to time and our compliance is necessary. It is our recommendation to avoid USPS PO Box shipments. FedEx Ground and UPS are usually more economical.
All orders will be shipped best way via UPS Ground, or other major carrier within 5 business days (excludes Saturday, Sunday, and holidays). We ship to any continental U.S. destination. We are unable to ship to international addresses, outside the continental United States, or APO/FPO addresses at this time. Memory Lane Memorials will contact you via email to confirm transportation costs for other than regular shipping costs. Confirmation is necessary prior to shipment.
We will notify you expeditiously if for any reason shipment cannot be completed within our promised time frame. We will provide a revised ship date. You may cancel your order if the revised ship date is not acceptable. In this event, a refund will be made immediately or within 5 business days at the latest. Additional time may be required if your payment was by personal/business check.
Our shipping rates are calculated on total weight, number of packaged items, and box sizes. The check out page offers an estimate of shipping charges. Added charges may be incurred (see above explanation). Excessive charges will be coordinated with your point of contact (please provide telephone or email information). Cancellation may result from non-responsiveness.